Tenant · Configuration
Settings
Organization preferences, telephony defaults, and retention policies for your call center.
Demo mode — profile changes are not saved.
Profile
Name, email, and role
Open →Security
Change password
Open →Notifications
In-app notification preferences
Open →Company
Organization name and defaults
Open →Telephony
SIP trunks and outbound defaults
Open →Doctor
Mic, speakers, API, and SIP trunk checks
Open →Developer
API keys and event webhooks
Open →VoIP numbers
Caller ID, DIDs, SIP trunk defaults
Open →Billing & plan
Subscription, seats, usage limits
Open →Compliance
Calling hours, DNC lists, consent
Open →Integrations
Carriers, CRM, Stripe (admin)
Open →Team users
Roles, invites, agent seats
Open →Recordings
Retention, encryption, playback policy
Open →Recording retention
Default 90 days (editable under Settings → Company). Worker purges expired audio. Supervisors can review all tenant recordings.