Tenant · Configuration
Settings
Organization preferences, telephony defaults, and retention policies for your call center.
Demo mode — profile changes are not saved.
VoIP numbers
Caller ID, DIDs, SIP trunk defaults
Open →Billing & plan
Subscription, seats, usage limits
Open →Compliance
Calling hours, DNC lists, consent
Open →Integrations
Carriers, CRM, Stripe (admin)
Open →Team users
Roles, invites, agent seats
Open →Recordings
Retention, encryption, playback policy
Open →My profile
Change password
Recording retention (demo)
Default retention: 90 days · Encrypted at rest · Supervisors can review all tenant recordings.